Privacy Policy
This Privacy Policy describes how Nordnox Private Limited ("Nordnox", "we", "us", or "our") collects, uses, and protects information when you visit our website at nordnox.in. This policy is in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Information you provide: When you contact us through our contact page or email, we collect your name, email address, phone number, and the content of your message.
Automatically collected information: We may collect standard log data including your IP address, browser type, pages visited, and time spent on the site. This information is used solely for analytical purposes to improve the website.
2. How We Use Your Information
We use the information we collect to:
Respond to your enquiries and communications. Improve our website and services. Comply with applicable legal obligations. Protect the security and integrity of our systems.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Legal Basis for Processing
Under the Digital Personal Data Protection Act, 2023, we process your personal data on the basis of your consent, which you provide by voluntarily submitting information through our website, or on the basis of legitimate interests in operating and improving our business.
4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Contact enquiry data is retained for a maximum of two years unless an ongoing business relationship is established.
5. Data Security
We implement reasonable security practices and procedures as required under the IT Rules, 2011, including technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.
6. Your Rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
Access the personal data we hold about you. Correct inaccurate or incomplete personal data. Withdraw consent to processing at any time. Request erasure of your personal data, subject to applicable legal requirements. Nominate another individual to exercise these rights on your behalf.
To exercise any of these rights, contact us at info@nordnox.in. We will respond within 30 days of receiving your request.
7. Cookies
Our website may use cookies and similar tracking technologies. Please refer to our Cookie Policy for detailed information on how we use cookies and how you can control them.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the revised policy.
11. Grievance Officer
In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of the Grievance Officer are:
Praveen Kumar Ubburu
Nordnox Private Limited
Tirupati, Andhra Pradesh, India
Email: praveen@nordnox.in
Phone: +91 96555 54320
The Grievance Officer can be contacted for any complaints or concerns regarding the processing of personal data. Complaints will be addressed within 30 days of receipt.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Nordnox Private Limited, Tirupati, Andhra Pradesh, India
Email: info@nordnox.in